Aged Care and Health Industry

Case Studies

Syntura successfully delivered a 12-month HR, Payroll, Scheduling, Client Management Systems (CMS) and Award Interpreter Project for integratedliving

Syntura successfully delivered a 12-month HR, Payroll, Scheduling, Client Management Systems (CMS) and Award Interpreter Project for integratedliving, Using a legacy CMS a new Award Interpreter (TRACCS) and Technology One. The project delivered all the expected outcomes with all pays (12 EBAs and Awards) completed successfully on the first live pay run.

This project also delivered a significant change to all 1300 staff, impacting day to day leave management, scheduling, timesheets and competencies and certifications. The project also created an automated Client Billing system using workflows and interfaces between the CMS and the Technology One finance system to remove manual processes and comply with Government mandated payment and client statement changes.

Syntura Program and project managed two ICT renewal programs consisting of 20 projects for integratedliving

Syntura Program and project managed two ICT renewal programs consisting of 20 projects for integratedliving, including: Security upgrades, outsourcing of additional ICT services, Microsoft 365 migration, Teams Calling and contact centre system setup, SharePoint file system migration, Intranet setup, Citrix Upgrades, Telecommunication rationalisation, laptop and mobile phone upgrades and Cloud Migration of applications.

Syntura is providing Test Management services to Wesley Mission Qld

Syntura is providing Test Management services to Wesley Mission Qld for the implementation of a Rostering and Award Interpretation solution integrating into the Payroll and Client Management Systems.

Our Client Experience

UnitingCare provides aged care, disability support, crisis support, health care and hospitals across Queensland.

Uniting Church Queensland Synod provide support to the Uniting church and community

Greek Orthodox Community (GOC) Care is a not-for-profit organisation that provide aged, disability and community care services for people from culturally and linguistically diverse backgrounds and the local community

Wesley Mission Queensland is a non-profit organisation that provides a wide range of community services including Aged Care, Disability, NDIS, Retirement Living & Mental Health Services.

Mercy Community is a not for profit organisation providing community services to people throughout Queensland.

QBiotics is an Australian life sciences company, inspired by nature to improve human and animal health. Their research and development program is based on compounds derived from the Australian tropical rainforest.

integratedliving Australia is an aged care provider, providing customised home care, community-based care and health services across rural, regional and remote areas of Australia. Supporting elderly people to remain in their homes and maintaining their independence.