On Leadership - Of all the things I've done, the most vital is coordinating the talents of those who work for us and pointing them towards a certain goal.
The Distribution Management System (DMS) project is the flagship $30 million+ project for ENERGEX and is one of the enablers to achieving a “smart network”. The development of a “smart network” is a key component of ENERGEX’s future strategies of improving reliability of supply and to set a new standard of excellence in delivering customers’ energy needs.
Syntura provided Testing Management and Consulting services to help successfully deliver the state of the art Field Force Automation solution for ENERGEX. This provided ENERGEX with a more streamlined system for dispatching field crews, that has made it an industry leader.
Syntura provided Test Management services to successfully deliver cutting edge capability to the Open Speech General Enquiries IVR for Ergon Energy. The solution allows Ergon Energy to provide a full range of services to customers online 24/7.