Syntura’s ICT infrastructure management is facilitating the delivery of the latest in e-health technology to support HIMMS Digital Hospital certification. St Stephen’s is expected to be the most advanced ICT enabled hospital in Australia.

The IS Improvement Program projects being delivered include:

1. Windows 8.1 SOE Project;
2. ICT Security Assessment Project;
3. ICT Business Continuity & Disaster Recovery Project;
4. System Centre Operations Manager (SCOM) monitoring project
5. System Centre Configuration Manager (SCCM) Project;
6. System Centre Service Manager (ICT Service Desk software) & Reporting Project;
7. Information Technology Infrastructure Library (ITIL) Process and Procedure Documentation Project;
8. Service Level Agreement Development Project;
9. Change Advisory Board Implementation Project;
10. Architecture Documentation Project;
11. Network Monitoring (Cisco Prime) Project
12. Active directory, Group Policy and Profile redesign Project;
13. Infrastructure Patching Project;
14. Asset Management (CBDB) Project;
15. Commission Test Environments Project.

Syntura Director, Rick Nucifora, takes lead testing role on DMS implementation project for a Queensland Electricity Utility.

The Distribution Management System (DMS) project is the flagship $30 million+ project for ENERGEX and is one of the enablers to achieving a “smart network”. The development of a “smart network” is a key component of ENERGEX’s future strategies of improving reliability of supply and to set a new standard of excellence in delivering customers’ energy needs.

Syntura involved in successfully delivering enhanced IVR capability for Ergon Energy.

Syntura provided Test Management services to successfully deliver cutting edge capability to the Open Speech General Enquiries IVR for Ergon Energy. The solution allows Ergon Energy to provide a full range of services to customers online 24/7.