The IS Improvement Program projects being delivered include:
- Windows 8.1 SOE Project;
- ICT Security Assessment Project;
- ICT Business Continuity & Disaster Recovery Project;
- System Centre Operations Manager (SCOM) monitoring project
- System Centre Configuration Manager (SCCM) Project;
- System Centre Service Manager (ICT Service Desk software) & Reporting Project;
- Information Technology Infrastructure Library (ITIL) Process and Procedure Documentation Project;
- Service Level Agreement Development Project;
- Change Advisory Board Implementation Project;
- Architecture Documentation Project;
- Network Monitoring (Cisco Prime) Project
- Active directory, Group Policy and Profile redesign Project;
- Infrastructure Patching Project;
- Asset Management (CBDB) Project;
- Commission Test Environments Project.