The program included:

  • ICT Review, Strategy & Restructure,
  • Selective outsourcing, Data centre, Security protection and virtual phones
  • Future state Architecture and program roadmap,
  • Infrastructure refresh
  • ITIL Implementation, CAB, & Application Documentation
  • Security enhancements,
  • Updated BCP & DR and
  • Application upgrades
  • Windows 10 rollout
  • Skype for Business and Office 365
  • Data Analytics and business intelligence reporting.