The program included:
- ICT Review, Strategy & Restructure,
- Selective outsourcing, Data centre, Security protection and virtual phones
- Future state Architecture and program roadmap,
- Infrastructure refresh
- ITIL Implementation, CAB, & Application Documentation
- Security enhancements,
- Updated BCP & DR and
- Application upgrades
- Windows 10 rollout
- Skype for Business and Office 365
- Data Analytics and business intelligence reporting.