The program included:

  • Reviewed and restructured the ICT team and environment
  • Developed an ICT Strategy & Architecture
  • Selectively outsourced Data centres, Networks, Office 365, Skype for Business virtual phones, cloud based services
  • Office move and fitout
  • ICT Infrastructure Refresh
  • Security improvements
  • Lotus Notes to Office 365 migration
  • ICT Documentation and ITIL process implementation
  • New service desk toolset.

The program delivered a great outcome, on time & budget while meeting an office move fixed deadline.